Arzu Ozer

• Designed and delivered HRBP Development, Leadership Selection, and Leadership Development Programs for large-scale organizations, including Coşkunöz Holding.
• Provided 200+ hours of professional coaching to leaders and professionals, supporting leadership effectiveness, career development, and performance.
• Applied an integrative psychotherapy approach to enhance emotional intelligence, resilience, and decision-making in leadership contexts.
• Partnered with senior stakeholders to align people development initiatives with business needs.

• Led and managed all learning and development activities across Valeo locations in Turkey.
• Delivered the company-wide program “Sustaining Employee Engagement and Development” for managers.
• Established an Internal Coaching Framework to support leadership development and employee growth.
• Collaborated with HR and business leaders to strengthen learning culture and talent development strategy.

• Provided end-to-end HR Business Partner support to R&D departments with 250+ employees.
• Covered staffing, career development, coaching, and talent processes.
• Redesigned and implemented the DiscoverY Potential Development Program using a UX & Design Thinking approach.
• Led the improvement of the Employee Turnover Process and contributed to Bosch’s first AI-based HR project: Predictive Turnover.
• Supported early-career and high-potential employees through targeted coaching initiatives.

• Managed leadership development programs for all levels of managers and coordinated company-wide leadership strategy for 3 years.
• Improved first-level manager selection process using UX and Design Thinking.
• Moderated “Leadership Transition,” “Leadership Feedback,” and “Area/Department Strategy” workshops as a Senior Moderator.
• Delivered 100+ workshops.
• Developed internal trainer and e-learning programs, improving training quality and accessibility.
• Deployed SAP SuccessFactors LMS.
• Implemented onboarding processes recognized as best practice in indirect areas.

• Designed and conducted a comprehensive needs analysis survey and facilitated focus groups for all employees within the University Library Department.
• Analyzed qualitative and quantitative data to identify key employee needs and organizational gaps.
• Prepared and presented a detailed report to senior management with actionable recommendations to improve employee performance and engagement.

• Conducted a literature review on Balanced Scorecard frameworks and HR performance metrics.
• Supported job analysis and documentation across multiple roles to improve role clarity and HR processes.

MSc, Industrial & Organizational Psychology

BS – Business Psychology, Erasmus Program

BS – Psychology

• Integrative Psychotherapy Training Program — Jan 2022 – Mar 2026
• Certified Professional Co-Active Coach (CPCC), CTI — Sep 2021 – Apr 2022
• Coach Training Program, CTI — Sep 2020 – Jan 2021
• Advanced Transactional Analysis Training Program — Dec 2019

• Leadership development program design
• Professional and executive coaching
• HR business partnering
• Learning and development strategy
• Internal coaching framework design
• Employee engagement and development programs
• Talent development and potential development programs
• UX and Design Thinking in HR processes
• Psychotherapy-informed leadership development
• Workshop moderation and facilitation

• Designed and delivered HRBP Development, Leadership Selection, and Leadership Development Programs for large-scale organizations.
• Provided 200+ hours of professional coaching to leaders and professionals.
• Established Internal Coaching Framework at Valeo Turkey.
• Supported Bosch R&D departments with 250+ employees.
• Contributed to Bosch’s first AI-based HR project: Predictive Turnover.
• Moderated 100+ workshops as Senior Moderator.
• Deployed SAP SuccessFactors LMS.

• Turkish — Native
• English — Fluent

• Senior HR and leadership development professional with a strong psychology background.
• Combines HR, coaching, psychotherapy-informed methods, and organizational development.
• Experienced in complex, fast-paced corporate environments including Bosch and Valeo.
• Focused on leadership effectiveness, employee engagement, career development, and organizational growth.